top of page

AT&T AllAccess

The AllAccess app helps customers monitor their data usage. Data plans are shared across devices and family members. Customers desire not to go into overage or pay extra for unanticipated usage.

GOALS

Make it simple and clear. Remove complexity. Design that is scalable for different plan types. Easier comprehension for the user to not get overwhelmed by numerous notifications. Took more proactive approach in driving awareness for plan usage and solutions to mitigate. Better information hierarchy and progressive disclosure.

APPROACH

— Design the AT&T AllAccess widget (Android and Windows home screens) to clearly identify the amount of data left with a quick link to locate and turn on free WiFi .

— AT&T AllAccess Dashboard with smart recommendations.

— Designs for Block usage per family member and per device.

PROCESS

Worked with creative director, two product managers, content writer, and user research. Partnered with three designers assigned to the different sections of the project to iterate and align designs. Worked with the usability research company that tested our working prototypes. Updated designs based on feedback from customers, user research feedback, and business stakeholder reviews. Collaborated with development team to solve technical issues and deliver best ux. 

IMPACT

Designs contributed to an increase in app downloads and positive feedback in user app reviews. Survey results were favorable.

View my role and design process

all_access_mobiledevice_alert.png
hd_trek_allaccess.png
device_allaccess.png
AT&T All Access Widget
AT&T All Access Widget

Android Tablet (Dark Version)

press to zoom
AT&T All Access Widget
AT&T All Access Widget

Android Tablet (Light Version)

press to zoom
AT&T All Access Widget
AT&T All Access Widget

Windows Device

press to zoom
AT&T All Access Widget
AT&T All Access Widget

Android Tablet (Dark Version)

press to zoom
1/5
bottom of page